Title:  Sales Analyst - OCTG Pipe

At Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services.

If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you.

Sales Analyst - OCTG Pipe

LOCATION: Calgary, Alberta

DEPARTMENT: Commercial

Position Summary

Under the direction of Sales Reps, the Sales Analyst coordinates main sales related aspects of offering process, order/take out follow up, invoicing, and post sales activities for key accounts. Supports Sales Reps with forecast reconciliation and accuracy checks and balances. Manages Accessories and Field Services offering tasks for all assigned customers. Maintains digital readiness from roll-out to troubleshooting for all assigned customers.

Role and Responsibilities

• Configures customers in the Tenaris digital portal, coordinating set up and trainings according to the roll-out plan, provides forecast status and confirms agreements aligned to forecast. Assists sales team with troubleshooting and follow up on system issues.
• Assists Sales Rep with offer process: preparation of the Customer Business Summary, new client creation in SAP/Dynamics in coordination with Demand Planning, manages offer status updates in Dynamics and follows up on system issues.
• Supports Tenaris digital portal accessories forecasting/coordination with accessories team, including launching of RFQ, pricing follow up, offer preparation. Works closely with dispatch and provides status reports of Customer accessories in the Tenaris yards.
• Assists in the maintenance of the customer forecast - checking for errors, links and correctness of changes
• Is accountable for the follow up of deliveries for customers
• Prepares KPIs and coordinates market update information from commercial planning for business reviews 
• Assists Sales Rep with the Take-Out Reception, validating item against agreement, and working out discrepancies if necessary, including accessories.
• Supports invoicing efforts with the collection of documents and information from customer rigs, in close coordination with Business Coordination and Supply Chain.
• Supports Sales Reps and Credit & Collections with customer payment follow-up as needed.
• Complies with Tenaris policies, procedures and management standards, and ensures adherence with all laws and regulations that apply to the area of responsibility.
• Protects from damage, theft or misuse the facilities, equipment and other physical resources assigned to his/her area.

Skills, Education and Experience

• Minimum two-year diploma in Engineering, business or trades. University Degree is preferred 
• 0-5 years of experience in similar role
• Advanced knowledge of Microsoft Excel
• Proven ability to provide excellent customer service
• Previous experience working in forecasting and other sales related platforms will be considered an asset

Ideal Characteristics

• Can work effectively both in a team and individually
• Understands the importance of quality client service and able to maintain high level or customer care (internal and external)
• Willingness to learn
• Interest in sales and commercial practices
• Strong communication skills – written and verbal
• Thrives in a dynamic environment and effectively adapts to change

Diversity and Inclusion

As a global leader, our foundation was built on diversity in all its forms, including culture, gender, creed, race, nationality, and generation. With diversity among our people, we gain diverse thoughts, abilities and perspectives that keep us both innovative and competitive. Our diverse and inclusive workplace – rooted in our values of safety, ethics, transparency and open communication – brings together remarkable people and enables them to be themselves.

With representation from across our Canadian operations, Tenaris has an active Diversity & Inclusion committee that is working to advance a diverse and inclusive workplace through strategic initiatives.

Tenaris is an equal opportunity employer, valuing diversity in employment. Tenaris is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for a disability during any stage of the recruitment process, please advise the Human Resources Department. 

We thank all candidates for their interest, however, only those that match the criteria required for the desired profile will be contacted.

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