Title:  On Site Support Analyst / Senior Analyst / Specialist / Leader

About the Role:

We are looking for a Senior Analyst, with technical knowledge on microcomputing field, to join our team and contribute to some of our major projects related to the challenges of end-users support. This position will work closely with the IT and Support areas across all regions. If you are passionate about the pursuit of continuous improvement, driving growth and development in dynamic and technical environments, this opportunity is for you.

Main Responsibilities:

• Actively participate in initiatives and projects, both within the support area and from technology areas, communicating and following up with the regions.

• Prepare and analyze reports related to end-user support to define next steps to improve the service.

• Participate in the implementation and review of processes and definition of global actions.

• Coordinate the On-Site support service in Argentina, visiting the locations, giving main attention to incidents and requirements of senior officials.

• Manages physical assets verifying appropriate inventory recording.

What we’re Looking For:

• Ability to collaborate effectively across teams and regions with a get-things-done attitude through curiosity, depth, and technical and analytical skills.

• Intermediate level of English and service-oriented attitude required.

• No relocation or expatriation is offered for this position.