Title: Field Services Representative
Field Services Representative
LOCATION: Dammam - Eastern Province - Saudi Arabia
DEPARTMENT: SUPPLY CHAIN
HR CONTACT: Cely Varela
Purpose
Helps to provide technical assistance services to final customers ensuring the correct use of Tenaris Premium Connections. Checks and follows up on the feedback gathered from the field about product performance and general on field information valuable for Tenaris.
Main Responsibilities
- Follows up that there is a correct use of TenarisHydril recommended practices, controlling and ensuring well site preparations and running, and well site repairing of Tenaris Premium Connections, preventing potential problems and incidents maximizing a safer and efficient installation of our products.
- Provides technical support and directly liaising with customer representative to assure the product is installed in the most efficient manner allowing the product to perform to its optimum design potential.
- Assists Tenaris general overview to customer's representative at rig site using our internet sites and info and any other specific one applicable for the operation or region visited.
- Follows up on customer's representative about Tenaris perception (product and services) to identify potential areas to improve.
- Responsible for updated self-training and knowledge on Tenaris Standards and procedures according to FISE training curricula.
- Responsible for service report fulfilment same in timely fashion both hardcopy and electronically (running assistance report, miscellaneous, log time, inspection, service ticket and specific as dopeless and visit ones)
- Provide Feedback from the field and industry of perception / attitude toward Tenaris & competitors’ products, service and technical innovations. Set up files & add to office reference library for competitor’s products and technical innovations.
The profile we are looking for should:
- Be Saudi National.
- Have more than 4 years' of continue experience in TRS, JAM or Power Tongue.
- Be familiar with the Saudi Arabia oil well fields.
- Demonstrate the technical knowledge in the area.
- Have very good communication skills and be confident about his experience and knowledge.
If you are interested in participating of this process, and your experience and knowledge match our requirements, please apply, or contact your local HR representative for more information.
Tenaris is an equal opportunity employer, valuing diversity in employment.
We thank all candidates for their interest, however, only those that match the criteria required for the desired profile will be contacted.
Dammam, Eastern Province, Saudi Arabia